Cookie and Tracking Policy
Last Updated: January 2025
At dovanaraque, we believe in complete transparency about how we collect and use information when you visit dovanaraque.com. This policy explains the tracking technologies we use, why we use them, and how you can control your preferences.
Understanding Tracking Technologies
When you browse our site, we use small data files called cookies and similar tracking technologies. Think of them as helpful assistants that remember your preferences and help us understand how people interact with our financial education content.
These technologies don't identify you personally. Instead, they recognize your browser and help create a smoother experience when you return. For instance, they remember whether you've dismissed our welcome banner or which learning modules you've already viewed.
Types of Tracking We Use
Essential Cookies
These keep the site functioning properly. They remember your session as you navigate between pages and ensure security features work correctly. Without them, you'd need to re-enter information constantly.
Functional Tracking
These remember your choices and preferences. When you select your preferred learning format or adjust text size, functional cookies save those settings for your next visit.
Analytical Tools
We track how visitors move through our site to understand what content resonates and where people get stuck. This helps us improve our educational materials and make the learning journey more intuitive.
Performance Monitoring
These help us measure page load times and identify technical issues. If a video takes too long to load or a form isn't working properly, performance tracking alerts us.
Information We Collect
The data we gather through tracking technologies helps us create better educational experiences. Here's what we typically collect:
- Pages you visit and how long you spend on them
- Which learning resources you access most frequently
- Your device type and browser information
- General location data (city and region level only)
- Referring websites that brought you to our site
- Search terms you used within our educational content
- Interaction patterns with videos, quizzes, and downloadable materials
We don't collect your name, email, or financial information through cookies unless you voluntarily provide it through our contact forms or registration process.
How Tracking Improves Your Experience
Let me give you some concrete examples. When you're halfway through our budgeting fundamentals module and close your browser, cookies remember your progress. You can pick up exactly where you left off next time.
If we notice through analytics that most visitors struggle to find our glossary of financial terms, we'll move it somewhere more visible. When our performance monitoring shows a particular video buffering slowly, we can compress it or adjust hosting settings.
Our goal is simple: use data to make financial education more accessible and less frustrating for everyone who visits dovanaraque.com.
Data Retention Periods
Different tracking technologies stay active for different lengths of time:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until you close browser | Maintain your active session while browsing |
| Preference Cookies | 12 months | Remember your settings and choices |
| Analytics Cookies | 24 months | Track long-term usage patterns and improvements |
| Security Cookies | 6 months | Protect against fraudulent activity |
After these periods expire, the cookies automatically delete themselves. You can also manually clear them anytime through your browser settings.
Managing Your Cookie Preferences
Browser Controls
Every major browser gives you control over cookies. You can block them entirely, delete existing ones, or set rules for which sites can use them. Here's where to find those settings:
Keep in mind that blocking all cookies might affect how our site functions. Essential cookies are necessary for basic features like staying logged in or submitting contact forms. If you block these, some parts of the site won't work properly.
Third-Party Services
We use some external tools to help run our site effectively. For example, we might use analytics platforms to understand visitor behavior or video hosting services to deliver our educational content smoothly.
These third-party services may set their own cookies when you interact with their embedded content. We're selective about which external tools we use and only work with providers who respect user privacy.
You can review the privacy policies of these services to understand their specific practices. We don't control their cookies directly, but we do carefully evaluate each service before adding it to our site.
Your Rights and Choices
Under Australian privacy laws, you have several rights regarding tracking and data collection. You can request information about what data we've collected through cookies, ask us to delete certain tracking data, or opt out of non-essential tracking entirely.
We respect these rights and make it straightforward to exercise them. If you're concerned about specific tracking activities or want to discuss your options, our team is here to help.
Privacy isn't just about compliance for us – it's about building trust with the people who use our educational resources.
Updates to This Policy
As we improve our site and add new features, our tracking practices might evolve. When we make significant changes to this policy, we'll update the date at the top and notify regular users through our site.
We encourage you to review this policy occasionally to stay informed about how we're protecting your privacy and using tracking technologies responsibly.
Questions About Our Tracking Practices?
We're happy to explain any aspect of our cookie policy in more detail.
Email: privacy@dovanaraque.com
Phone: +61474134425
Address: Greenway Waters, 2 Eileen Good St, Greenway ACT 2900, Australia